eCommerce
Shows products, compares options, manages the cart and checks order status right inside the chat.
Business modules for every AI chatbot
Every chatbot includes Talkia Core. Enable only the modules you need to add specific capabilities based on your site, your industry and your business needs.
What Talkia can do, beyond answering.
Enable the modules that best fit each chatbot to automate tasks, handle requests and bring your business processes directly into conversations.
Human Escalation
Hands the conversation to a person when human help is needed, by email or phone, with the full transcript attached.
Hospitality
Answers questions on rooms, services and stay requests for hotels and other accommodation providers.
Restaurant
Provides opening hours, menu and service information and handles table requests.
Lead & Quote
Collects contacts and quote requests directly in chat, with the details needed to follow up with the customer.
Booking
Manages availability and appointments directly in chat, following the rules of your calendar.
Custom modules
Connects the AI chatbot to your APIs, CRM, ERP systems, catalogues and other custom business systems.
Every module turns conversations into useful data
Modules do not only add capabilities to your AI chatbot: they collect and organise data that helps you understand your customers' needs, interests and behaviour.
ModuleActionData generated
eCommerce
Add to cart
Product interestConversionAssisted revenue
Human Escalation
Handoff
ReasonProblem categorySentiment
Lead & Quote
Commercial request
Request typeForm submission rateService and budget stated
Booking
Appointment
ServicePreferred dayTime slot
Hospitality
Stay request
Dates and nightsParty make-upInterestsRoom types requested
Restaurant
Table request
Day and time slotCoversOccasionDietary needs
Do you need a custom module for your AI chatbot?
Talkia can be extended with bespoke modules, integrated with your own business processes and systems. Tell us about your use case and we will work out the most suitable solution.
- Proprietary APIs
- CRM
- ERP and management systems
- Booking engines
- Custom catalogues
- Vertical software
Choose the right modules for your AI chatbot
Describe the tasks you want to handle in chat. We will help you identify the modules available and the integrations needed to automate your processes.